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Campus Network Service

The campus network covers the main classroom buildings, office buildings, student dormitories as well as faculty apartment buildings on all the four campuses of Guangzhou South, North, East and Zhuhai Campuses, with a total length of optical fibers exceeding 75 kilometers. The scale and total amount of users of the campus network rank first among universities and colleges in South China. The Center of Information and Network (Center of Modern Education Technology) is in charge of construction, maintenance and service providing of the campus network.


Opening an Account

Connection via fibers
£¨1£©Lay the cable indoors according to personal need;
£¨2£©Get the computer ready, check and note down the physical address of the network adaptor card£»
£¨3£©Present your ID card, faculty card and the adaptor address at the office of Network Center on different campuses;
£¨4£©Fill in the Faculty Application Form on the user computer at the center¡¯s office or any connected computers;
£¨5£©Pay the fees and get connected£¨account opening fee 50 yuan, network construction fee 800 yuan, annual fee 360 yuan, payment transferrable£©.
Connection via telephone line
£¨1£©Get your computer and modem ready;
£¨2£©Present your ID card and faculty card at the office of Network Center on different campuses;
£¨3£©Fill in the Faculty Application Form on the user computer at the center¡¯s office or any connected computers;
£¨4£©Pay the fees and get connected£¨account opening fee 50 yuan, annual fee 360 yuan, payment transferrable£©.


Suspending and Canceling an account
Users who want to discontinue network connection or cancel their accounts must present themselves with ID cards and faculty cards at the offices of the center on various campuses to handle the procedures (A fee of 10 yuan is charged for suspension, re-connection and cancellation respectively.).


Consultation and Maintenance Service
The users may make a phone call to consult on any technological problems or report any failure of the network, if such problems occur. The users may also consult at the office of technological service of the network center if they cannot solve the problems over the phone. If they still cannot solve the problems, the center provides on-the-spot service. There are several kinds of service provided by the center:
Service over the phone Monday through Friday 8£º00-12£º00¡¢14£º30¡ª17£º30¡¢19£º00¡ª22£º00£¬
Weekend 8£º30¡ª11£º30¡¢15£º00¡ª17£º00¡£
South campus£º 84112572¡¢84110497 night£¨22£º00¡ªnext morning 8£º00£©£º84113447
North campus£º 87330841¡¢87330626
Zhuhai campus£º0756-3668500¡¢3668509
Service in the office Users may consult at the offices of the Center on all campuses
Network service Home¡úIntranet¡úhotline for users
On-the-spot Service The center provides on-the-spot service when necessary. A service fee is charged according to regulations of the university.


Network account inquiry and fee-charging services
The Center¡¯s offices offer services of network account inquiry and fee-charging. For reason of guaranteeing the safety of user information, the center does not offer information inquiry over the phone. Users may register for the service at the office of the network center on all campuses with their ID cards and faculty cards, or make use of the online information inquiry service directly.
The time for collecting the annual fee is from March to April. Please watch for notification from the network center and pay the annual fee within the designated time at the offices on all campuses.
contact£º
South campus£º 84036905¡¢84113248
North campus£º 87330841¡¢87330626
Zhuhai campus£º0756-3668500¡¢3668509


Information inquiry service
Website of the center£ºhttp://home.zsu.edu.cn/netc/Offices of the Center of Network and Information
South campus£º R. 208 (office), R. 211 (service) , No. 262 Southeast District
North campus£º 14th floor, Madam Liu¡¯s Lab Building
Zhuhai campus£º5th floor, Library building


 

Address: Sun Yat-sen University, Guangzhou, China, 510275
E-mail: webmaster@zsu.edu.cn Telephone: +86-20-84112828